Your team knows your business best. When you collaborate with our expert team, we help you reach the promise of Workday.
Our Difference
Deep Workday Experience
Our team is exceptional, averaging 8+ years of Workday experience, covering functional, technical, and cross-functional needs across all core applications. Their experience ensures that you get the most value from your Workday investment.
Empowering Your Team
We help your internal team build Workday expertise by focusing on building knowledge and muscle memory, improving self-reliance and the ability to translate business needs into system configurations.
Flexible, Cost-Effective Partnerships
Engagements are tailored to your needs, balancing cost and risk while ensuring seamless collaboration.
Boost your admin team’s capabilities and capacity by teaming up with us.
Service Description: Short-term engagements focused on delivering specific initiatives, such as implementing new features or Phase X enhancements, with direction from you, our client and partner in your success.
Benefits: Work with our experienced team of consultants who bring deep knowledge and proven methodologies to your projects, ensuring successful delivery of Workday services with minimal risk. Gain confidence knowing your initiatives are supported by professionals who understand your goals, help overcome challenges and deliver impactful results within the defined scope and timeframe. We team up with you on all decisions and configurations so that minor adjustments can be performed after the project.
Service Description: A ticket-based support model where our team collaborates closely with your organization to review, understand, and address issues. Whether it’s troubleshooting problems, implementing changes, or optimizing configurations, our team works hand-in-hand with your organization to deliver the best solutions tailored to your needs.
Benefits: A trusted partnership with our experienced consultants who prioritize understanding your challenges and delivering effective resolutions. This Workday services model fosters long-term relationships, offering consistent, reliable support that adapts to your evolving requirements while instilling confidence and trust in our partnership.
Service Description: Our staff augmentation allows your organization to have our expert team who provide Workday services seamlessly integrate into your team, becoming an extension of your workforce. These professionals bring deep Workday knowledge and experience, working alongside you to support your operations, implement new initiatives, and drive results that align with your organization’s goals.
Benefits: Gain access to our highly skilled consulting team, fully dedicated to advancing your mission through tailored Workday consulting services. Our expert team collaborates closely with your team, building trust and aligning with your culture to deliver impactful results with tailored Workday services. Whether you need additional capacity or specialized knowledge, we’re here to ensure your organization thrives with the right talent in place.
Get started with strategic advice on operational excellence in all areas of Workday.
Service description: Comprehensive review of your Workday configurations tailored to specific scopes. For example Business Process Frameworks (BPF), Security, Reporting, Integrations, or specific Functional Areas such as Payroll or Payables. Our in-depth analysis identifies alignment with business requirements, evaluates current configurations, and provides actionable insights for optimization.
Benefits: Gain a clear understanding of how effectively your Workday setup supports your organization’s needs. Identify risks that could impact operations and uncover opportunities to enhance efficiency, compliance, and scalability. Our expert-driven reviews empower you to optimize your system, ensuring it meets your strategic goals and supports future growth.
Service Description: Strategic support to ensure your organization is fully prepared for Workday’s bi-annual releases. This includes comprehensive planning, thorough testing of new features, and evaluating their applicability to align with your organization’s unique goals and processes. Our team ensures you stay ahead of updates while maximizing the value of new functionalities.
Benefits: Proactively address potential challenges to minimize service disruptions and mitigate business risks. Leverage the latest Workday features and innovations to enhance operational efficiency, optimize system performance, and continuously drive value for your organization. Our expertise provides confidence and clarity throughout the release cycle, ensuring seamless adoption of enhancements.
Description: A strategic review of your organization’s current Workday configuration, assessing existing functionality, upcoming Workday releases, and available but unused features. Our in-depth analysis prioritizes enhancements and implementations based on their alignment with business objectives, operational efficiency, and strategic growth. The outcome is a clear, actionable roadmap that maximizes Workday’s value while minimizing disruption.
Benefits: Gain expert-driven insights to ensure your Workday setup supports your organization’s goals effectively. Identify high-impact opportunities for optimization, leveraging new Workday capabilities while mitigating risks. Our structured approach enables informed decision-making, enhances efficiency and scalability, and ensures your Workday investment is future-ready.
Post-production support covers everything that happens after go-live: resolving configuration issues, supporting business process updates, managing integrations, preparing for Workday’s bi-annual releases and executing Phase X implementations and optimization initiatives. At Teamup9, support is primarily delivered through a flexible, request-based model. Your team submits requests and our consultants work through them. With an average of over 8 years of per-consultant Workday experience, we are fast and provide proven solutions you can trust.
Additionally, our Client Manager guides you through your Workday journey. It is not a rigid AMS contract. The scope adapts to what your organization actually needs at any given time.
Traditional Application Managed Services (AMS) contracts lock organizations into fixed service tiers, pricing structures and processes built around the vendor’s operating model rather than yours. Boutique Production Support is intentionally tailored around the operating model, priorities, and internal processes.
Governance, escalation paths, and delivery rhythms are aligned to your internal standards from day one. The result is faster resolution, more senior consultant involvement, and a partner that behaves like an extension of your team rather than a ticket queue.
The hybrid model is the most common and effective approach for mid-to-large Workday organizations. It combines a small internal Workday Admin team that owns governance and business relationships with an external production support
partner that handles technical depth, capacity overflow, and specialist coverage. You keep control and institutional knowledge in-house, while the external partner handles the complex or high-volume work cost-efficiently.
Teamup9 helps clients design and operates exactly this kind of model.
Yes. Teamup9’s consulting practice spans both Workday HCM and Workday Financial Management.
Our consultants have deep experience across both domains, which is particularly valuable for organizations running integrated deployments where HR and Finance data flows between modules and a misconfiguration in one area can surface as a problem in the other.
Yes. Teamup9 is an official Workday Partner, which means our consultants meet Workday’s standards for expertise, and our services are recognized within the Workday ecosystem. The partnership confirms what our clients have always experienced: a team with proven, verifiable Workday depth rather than generalist consultants who happen to work on Workday.
It happens, and we are set up for it. When a Workday configuration issue, integration failure, or data discrepancy surfaces in production, the cost of slow response is real: payroll errors, finance close delays, or HR processes that stop working for employees. Teamup9 provides remediation support for exactly these situations, whether you are an existing client or an organization that needs outside expertise fast. We triage the issue, identify root cause, implement a fix, and document what happened so it does not recur. If your organization does not yet have a support partner in place, a production incident is also a reasonable time to evaluate whether ongoing support makes sense going forward.
The two are not mutually exclusive, but the right answer depends on your situation. If your team is dealing with a backlog of unresolved tickets, struggles with release updates, or integration issues surfacing in downstream systems, a production support partner closes the gap while your internal capability catches up. If your admins have the time and aptitude but lack confidence in specific technical areas like reporting or calculated fields, structured mentoring is often a faster and more cost-effective path to self-sufficiency. Teamup9 offers both, and a short discovery conversation is usually enough to identify which applies.
Workday releases new features twice a year and without deliberate preparation; those releases can introduce unexpected behavior changes or missed opportunities. Teamup9’s release management service covers the full cycle: reviewing what is changing, assessing applicability to your configuration, coordinating testing, and communicating impact to your stakeholders. The goal is to turn each release from a risk event into a controlled, value-generating update.
Workday training typically means structured courses, certification prep, or recorded content.
That is useful for building foundational knowledge, but it is not tailored to your specific configuration. Workday mentoring is different. It is live, expert-led work on your actual Workday environment. A Teamup9 mentor works directly with your admin team on real reporting challenges, calculated fields, business objects, and configuration decisions. The outcome is not just knowledge transfer but measurable capability improvement on the specific problems your team is dealing with today.
Yes, and this is one of the most common situations we work with. Certification and basic training cover the platform broadly. Mastering Workday reporting, calculated fields, and business object relationships requires hands-on depth that classroom training rarely provides. Teamup9’s Workday Live Mentoring and Education Workshop, delivered in partnership with the Customer Sharing Movement, is designed specifically for this scenario: Workday admins who have completed training but need expert guidance applied to their real configuration to become genuinely self-sufficient.
