Ever rowed a boat out of sync and wished for a partner to make the journey smoother? link

Your Workday implementation is a significant investment, designed to streamline operations, empower your workforce and provide management with decision support. But the journey doesn’t end at go-live. To truly maximize your ROI and ensure long-term success, a robust Application Management Services (AMS) provider becomes an invaluable asset – an extension of your admin team offering ongoing support, optimization, and expertise. At Teamup9, we understand this deeply. We’re not just another AMS provider; we’re your trusted partner, committed to your long-term Workday success. Just like in rowing, we partner with you to achieve a rhythm to truly move your business forward.

Here’s what you should prioritize in your search for your next AMS provider: 

1. Flexibility of Arrangements: Teamup9 Adapts to Your Unique Workday Landscape 

At Teamup9, we recognize that every Workday environment is unique. Your organization’s size, complexity, location, industry nuances, and internal capabilities dictate the support you need. That’s why we don’t offer rigid, one-size-fits-all packages. Instead, Teamup9 invests the time to understand your current state and future goals, crafting flexible arrangements tailored to your specific circumstances. 

We offer a variety of services, allowing you to select the support you need, precisely when you need it. Our flexible approach includes: 

  • Tailored Support Models: Whether you require ongoing configuration support, project engagements, office hour consultations, or strategic guidance, Teamup9 can design a support model that aligns with your internal capabilities and budget. 
  • Modular Service Offerings: Choose from specific services like projects, ticketing, or staff augmentation for ongoing needs. Or select from our advisory services such as tenant health checks and release management advice. You only pay for what you need. 
  • Responsiveness: A hallmark of our service is a rapid response for critical issues. Because of our agility, we can go above and beyond to help you resolve issues quickly and effectively. 
  • Scalable Partnership: As your Workday footprint expands and your organization evolves, Teamup9’s services can scale to continue providing the support you require. 

Teamup9 is committed to being a true partner, adapting our support to your evolving Workday journey, ensuring you always have the right level of assistance. 

2. Active Listening: Teamup9 Hears Your Challenges and Understands Your Vision 

Effective support at Teamup9 begins with understanding your needs. Our experienced consultants are more than just technical experts; they are active listeners. We take the time to delve into your challenges, identify your pain points, and understand your strategic objectives for Workday. We ask the right questions to gain a deep understanding of your unique Workday environment, underlying business processes, and the impact of any issues you face. 

When you partner with Teamup9, you can expect: 

  • In-depth Discovery: We initiate our engagements with thorough discovery sessions to fully grasp your specific Workday setup and challenges. 
  • Empathetic and Solution-Oriented Communication: Our team prioritizes clear and empathetic communication, ensuring you feel heard and understood. 
  • Proactive Communication and Feedback: Teamup9 maintains regular communication and actively solicits your feedback to ensure our services are consistently meeting and exceeding your expectations. 
  • Account Executive: We provide dedicated contacts committed to building a lasting relationship with you, taking the time to learn your business inside and out to offer tailored recommendations that drive long-term success. 

Teamup9 believes that by truly listening, we can provide support that is not only technically proficient but also strategically aligned with your business vision. 

3. Mentoring and Knowledge Sharing: Teamup9 Empowers Your Internal Expertise 

While Teamup9 provides valuable external expertise, we are also committed to empowering the growth of your internal team, your Workday admins. We believe in fostering self-sufficiency and offer proactive mentoring and knowledge transfer as a core component of our Workday AMS services. Our goal is to upskill your internal resources, enabling them to confidently manage more of your Workday environment over time. 

Teamup9 facilitates knowledge transfer through: 

  • Collaborative Support Sessions: We encourage your team to work alongside our consultants, providing real-time learning opportunities. 
  • Comprehensive Knowledge Resources: Teamup9 provides access to well-documented configuration workbooks that share the “What and Why”. When new people join your team, they can quickly grasp the current state and contribute to improvements. 
  • Dedicated Knowledge Sharing: We schedule regular knowledge transfer sessions to address your team’s specific questions and share valuable insights. For new or urgent topics, we also provide “Office hours” where your team members can speak to an expert and receive answers. 

Teamup9 is invested in your long-term success, and empowering your internal team is a key element of that commitment. 

4. Deep Subject Matter Expertise: Teamup9’s Unparalleled Workday Proficiency 

At the heart of Teamup9 lies deep and demonstrable subject matter expertise across the entire Workday platform. Our team comprises certified and highly experienced Workday professionals with a proven track record of successful implementations and Workday AMS engagements across diverse industries.  

When you partner with Teamup9, you gain access to: 

  • Certified and Experienced Consultants: Our team holds relevant Workday certifications and possesses extensive experience in various Workday modules and platform capabilities from HCM, PATT, Finance to Integrations and Reporting. 
  • Broad Industry Experience: Teamup9 has a strong history of supporting Workday customers across a wide range of industries, bringing valuable insights and leading practices. 
  • Proven Success: We have a track record of delivering tangible results and high client satisfaction. We are happy to provide references upon request. 
  • Continuous Learning and Innovation: The Workday landscape is dynamic. Teamup9 is committed to continuous learning, ensuring our team is always up-to-date on the latest Workday features and updates. 
  • Proactive Optimization Recommendations: Our deep understanding of Workday allows us to proactively identify opportunities to optimize your environment and help you leverage the platform’s full potential. 

Teamup9’s deep subject matter expertise ensures you receive the highest level of support and guidance to navigate the complexities of Workday effectively. This means that you are receiving accurate and timely answers and solutions with less risk. 

Conclusion: Your Workday AMS partner of choice

Choosing Teamup9 as your Workday AMS provider means selecting a partner who prioritizes flexibility, actively listens to your needs, empowers your internal team through knowledge transfer, and brings unparalleled Workday expertise to the table. We are committed to being more than just a support vendor; we are your trusted allies in achieving long-term success with your Workday investment. Contact Teamup9 today to explore how we can tailor our AMS services to meet your unique requirements.